Help & Advice

Frequently Asked Questions

Do you charge a call out fee?

No. At Not Just Keys I don’t charge you a call out fee. We only charge for parts and labour.

Do you provide free no obligation quotes?

Yes. At Not Just Keys I can offer a free, no obligation quote and all work carried out is pre-agreed with you before I carry out any work.

You can contact me directly through this website, by ringing me or by requesting a job through

What would be cheaper, replacing the whole door or replacing the mechanism?

In most cases it is cheaper to replace the lock mechanism and/or the gearbox rather than the whole door. I will be able to discuss the options with you, explaining the pros & cons of each and providing a guide to the costs.

Do you just fix/replace door locks?

No. At Not Just Keys I can fix or replace your door or window locks, or upgrade the locks on all of your of doors. I can also where possible, fix door handles, but replacement and upgrades can be fitted.

Do you just fix/repair locks on front doors?

No. At Not Just Keys I can assist you if your locks are damaged, need replacing or upgrading or if your locks/doors are stuck. I can assist with front doors, back doors, internal doors, garage door locks, locked medicine cabinets, window locks, any sort of lock or mechanism you need assistance with!

I’m locked out; will my lock be damaged as you try to gain entry for me?

At Not Just Keys I specialise in non-destructive entry methods wherever possible. Of course there will be some instances where this may not be possible but I will discuss this with you should this be the case prior to starting any work.

Can you offer locksmith services for my home & my business premises?

Yes. At Not Just Keys I offer all of our locksmith services to both residential and commercial businesses.

Are you a local locksmith?

Yes. I am based in Yateley & cover postcodes in Hampshire, Surrey & Berkshire.

Should you have any queries or any questions not listed here please do not hesitate to contact me using one of the below methods.

How to find me



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Not Just Keys